We answer the phone every day (including holidays) from 7 AM- 9 PM Central Time.
We carry several different products and each type has it’s own return policy. Any product which is returnable will be subject to a 30% restocking fee unless otherwise noted in the product description. You must obtain an Return Material Authorization (RMA) Number before returning any product.
Many of the products which we carry, such as bath tub lifts and toilet lifts are not returnable due to hygiene and sanitation issues. Stair lifts and other specialty products which are produced to a users specifications and are not returnable.
If you are looking for a home accessiblity product that you don’t see listed, call us. We have many more products available to us. Anything to make your home accessible. If we don’t have it, we will help you find someone that does.
HomeAccessProducts.com guarantees the lowest price on the web on everything we sell. We will beat any competitors published price or coupon on identical new merchandise.
Medicare does not presently cover stairlift or bath tub lift products. Unfortunately, they do not consider these a “medical necessity”. Until this changes, all we can do is try to point the financially needy in the right direction. Hopefully the following information will assist you.
There are many church and other private organizations that provide financial assistance to people in need of medical devices not covered by Medicare or insurance.
You may find assistance by calling the Veteran’s Administration.
Also, there are low interest loans available from the following organizations:
Arkansas Technology Alternative Financing
Loans for Assistive Technology
Low Interest Loan
Initiative Networking Kentuckians
Louisiana Alternative Financing
Technology Guaranteed Loan
Assistive Technology Loan
Assistive Technology Loan Fund
Assistive Technology Financing
Office for Persons with Physical
National Institute on Disability & Rehabilitation