FAQ 2016-11-29T14:03:43+00:00

FAQ

 

What are Your Hours of Operation 2016-11-29T14:09:13+00:00

We answer the phone every day (including holidays) from 7 AM- 9 PM Central Time.

What is Your Return Policy 2016-11-29T14:09:30+00:00

We carry several different products and each type has it’s own return policy. Any product which is returnable will be subject to a 30% restocking fee unless otherwise noted in the product description. You must obtain an Return Material Authorization (RMA) Number before returning any product.

Many of the products which we carry, such as bath tub lifts and toilet lifts are not returnable due to hygiene and sanitation issues. Stair lifts and other specialty products which are produced to a users specifications and are not returnable.

Do you sell _____? 2016-11-29T14:10:05+00:00

If you are looking for a home accessiblity product that you don’t see listed, call us. We have many more products available to us. Anything to make your home accessible. If we don’t have it, we will help you find someone that does.

What Does “Want it for less?” mean? 2016-11-29T14:09:46+00:00

HomeAccessProducts.com guarantees the lowest price on the web on everything we sell. We will beat any competitors published price or coupon on identical new merchandise.

Does Medicare Cover Stair Lifts? Does Medicare cover Bath Tub Lifts? 2016-11-29T14:10:32+00:00

Medicare does not presently cover stairlift or bath tub lift products. Unfortunately, they do not consider these a “medical necessity”. Until this changes, all we can do is try to point the financially needy in the right direction. Hopefully the following information will assist you.

There are many church and other private organizations that provide financial assistance to people in need of medical devices not covered by Medicare or insurance.

You may find assistance by calling the Veteran’s Administration.

Also, there are low interest loans available from the following organizations:

ARKANSAS
Arkansas Technology Alternative Financing
Project
Tel:501-683-6052

ARIZONA
Arizona
Loans for Assistive Technology
Program
Tel:800-477-9921

FLORIDA
Florida
Alternative Financing
Program
Tel:850-487-3278

ILLINOIS
Techconnect
Low Interest Loan
Program
Tel:800-852-5110

KANSAS
Kansas
Assistive Technology
Cooperative
Tel:866-465-2826

KENTUCKY
Loan
Initiative Networking Kentuckians
Tel:877-675-0195 (Ext.
25)

LOUISIANA
Louisiana Alternative Financing
Program
Tel:800-270-6185

MARYLAND
Assistive
Technology Guaranteed Loan
Program
Tel:800-832-4827

MICHIGAN
Michigan
Assistive Technology Loan
Fund
Tel:517-333-2477

MISSOURI
Missouri
Assistive Technology
Council
Tel:816-350-5281

NEVADA
Nevada
Assistive Technology Loan Fund
Program
Tel:775-829-2273

OKLAHOMA
Oklahoma
Alternative Financing
Program
Tel:800-257-1705

PENNSYLVANIA
Pennsylvania’s
Assistive Technology Financing
Program
Tel:888-744-1938

UTAH
Utah
Assistive Technology
Foundation
Tel:800-524-5152

VIRGINIA
RESNA
Alternative Financing
Tel:703-524-6686
Assistive Technology
Loan Fund
Authority
Tel:866-835-5976

WISCONSIN
Wisconsin
Office for Persons with Physical
Disabilities
Tel:608-266-8905

WASHINGTON,
D.C.
National Institute on Disability & Rehabilitation
Research
Tel:202-205-8134